Returns & Exchanges

At Lynch Creek Farm, we take pride in the handcrafted quality of our evergreen products and want you to be completely satisfied with your holiday decor. If your order arrives damaged or doesn't meet your expectations, we are committed to making it right through a replacement or refund.

Return Process

• 1.
  Contact Customer Support

  Reach out to our team within 48 hours of delivery if you encounter any issues with your fresh greenery or home goods.

• 2.
  Provide Photo Documentation

  Submit a clear photograph of the product and the shipping box to help us understand the condition of your items upon arrival.

• 3.
  Receive Resolution Options

  Our specialists will review your request and offer a complimentary replacement of the same item or a full refund to your original payment method.

• 4.
  No Return Necessary

  Due to the perishable nature of our live wreaths and trees, you do not need to ship the original items back to us; simply dispose of them or compost them as you see fit.